Gail has worked at Researchfish for three years, and with Elsevier for five. Gail manages the team responsible for the development, enhancement, and delivery of Researchfish. As Senior Director, Gail oversees every implementation to funder clients. In addition, Gail has a close connection with the user groups and other client committees, so is involved first hand with all client interests and priorities. By involving Gail in each client relationship, there is a clear escalation path and we ensure a deep understanding of client requirements at the senior management level. Gail has held management, product, commercial and strategic roles within the broader RELX group (of which Elsevier is a part) for the past 14 years.