Customer Success Manager – Data as a Service (DaaS)
Bio
Aurora is a seasoned professional, boasting more than 14 years of experience in data management and analytical software solutions across both pharmaceutical and non-pharmaceutical sectors. She holds a Ph.D. in organic chemistry with a specialization in cheminformatics, and throughout her career, she has actively collaborated with clients on scientific and business initiatives. With a ProSci certification in change management, Aurora assists Elsevier’s clients in effectively navigating their individual and organizational digital transformations. She leverages Elsevier’s data resources to enhance R&D workflows, including the development of AI and machine learning predictive models.