Senior Librarian, Technology Management, University of Malaya
Bio
Norida Abu Bakar is a Senior Librarian at the Universiti Malaya (UM) Library since 2008 and appointed to lead the Technology Management Section starting from 2017 until now. Norida holds a Bachelor's degree in Computer Science and a Master's degree in Library and Information Science. With over 15 years of experience in library management, customer service, and information technology, she has demonstrated a strong commitment to advancing library services and information management.
Throughout her career, Norida has played a key role in the digital transformation of UM's library systems, successfully leading the shift from traditional library services to a comprehensive online platform. This transformation integrated digital resources, e-books, online catalog, and virtual reference services, making the library more accessible and user-friendly. The digital shift has significantly increased patron engagement and expanded the library's reach beyond its physical space.
Norida's expertise spans library management systems, ICT infrastructure, data security, and digital transformation, with a focus on providing innovative, user-centered library services. She also excels in project management, system optimization and technical support. In addition, Norida provides ongoing staff training to enhance library operations and improve the user experience, driving the seamless transition of the library to a fully digital environment.